Privacy policy
Privacy Policy
Last Updated: October 2026
AUREVO operates this online store and website, including its content, features, products, and services, to provide customers with a convenient shopping experience. Our store is powered by Shopify.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read this policy. We handle personal information in accordance with applicable privacy and data protection laws.
## 1. Personal Information We Collect
Depending on how you use our website, we may collect the following information:
**Contact information:** Your name, email address, phone number, billing address, and delivery address.
**Order information:** Products purchased, order history, returns, exchanges, and transaction details.
**Payment information:** Payment method and transaction confirmation details. Payments may be processed securely by Shopify and our selected payment providers. We do not necessarily receive or store your complete payment card details.
**Account information:** Login details and account preferences, if you create an account.
**Device and usage information:** IP address, browser type, device information, pages visited, and interactions with our website.
**Communications:** Information you provide when contacting our customer support team.
2. How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, complete a form, or contact us.
- Automatically through cookies and similar technologies when you browse our website.
- From Shopify, payment processors, delivery partners, analytics providers, and other service providers involved in operating our store.
- From other sources where permitted by applicable law.
## 3. How We Use Your Information
We may use your information to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Process payments, returns, exchanges, and refunds.
- Respond to questions and provide customer support.
- Maintain and improve our website, products, and services.
- Personalise your shopping experience.
- Send order confirmations and important service updates.
- Send marketing communications where permitted and provide an option to unsubscribe.
- Detect fraud, protect our store, and maintain security.
- Comply with legal obligations and enforce our policies.
## 4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep your shopping cart working, remember preferences, understand website usage, improve performance, and support advertising where applicable.
You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect some store features.
5. How We Share Information
We may share personal information when necessary with:
- **Shopify**, which hosts and supports our online store.
- Payment processors and financial service providers.
- Shipping companies and delivery partners.
- Website hosting, analytics, security, and customer support providers.
- Advertising and marketing partners, where applicable and permitted.
- Legal authorities when required by law or necessary to protect our rights.
- A successor organisation in connection with a merger, restructuring, or business transfer.
We do not disclose personal information indiscriminately. Service providers may process information on our behalf or under their own privacy policies, depending on their role.
6. International Data Transfers
Some service providers may process or store information outside the country in which you live. Where required, we will use appropriate safeguards for international transfers in accordance with applicable law.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, legal compliance, and dispute resolution.
We use reasonable measures to protect personal information. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request a copy of your information or its transfer, where applicable.
- Withdraw consent or object to certain processing where permitted.
- Opt out of marketing emails at any time.
To exercise an applicable right, contact us using the details below. We may need to verify your identity before processing your request.
9. Children's Privacy
Our website is not intended for children to use independently where doing so would violate applicable law. We do not knowingly collect personal information from children in circumstances where parental consent is legally required and has not been obtained.
If you believe a child has provided us with personal information unlawfully, please contact us so we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information with them.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, technology, or legal requirements. The revised version will be published on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:
**AUREVO**
Email: officalnimranadeemwork@gmail.com
